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April 2008 |
Senior Management reorganisation for growth, Client Services Director appointed. |
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January 2008 |
US expansion, office opens in Dallas, TX. |
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April 2007 |
Supportworks ITSM v.2 with the 'Human Touch' released |
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August 2006 |
Supportworks v. 7.2 released |
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January 2006 |
Hornbill expands into new, purpose built headquarters |
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September 2005 |
Hornbill User Group votes to take 'independent' status |
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September 2005 |
Supportworks Version 7.0 released |
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April 2005 |
Hornbill enters and wins first industry awards |
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October 2004 |
Hornbill opens office in North America |
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September 2004 |
First North American User Group meeting held |
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August 2004 |
Hornbill announces open integration strategy and provides pre-fabricated out-of-the-box integration with a range of complementary IT management solutions |
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June 2004 |
Hornbill's Supportworks achieves the elite IT Service Support Enhanced status under the PinkVerify™ certification programme |
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March 2004 |
Hornbill defines its international expansion strategy |
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October 2003 |
First pre-fabricated template solutions for IT and CSS released for Supportworks |
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July 2003 |
Hornbill appoints its first international partner |
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February 2003 |
Hornbill introduce major new Supportworks release with a fully scriptable forms environment |
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July 2002 |
Hornbill recruits its first channel partner |
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June 2002 |
Next generation of NPA released |
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March 2002 |
First Hornbill User Group meeting |
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December 2001 |
Hornbill delivers first non-IT service desk solution |
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October 2001 |
First release of Hornbill's highly-customisable Supportworks framework |
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January 2001 |
Moved location to accommodate expansion of operations |
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August 2000 |
PC Audit 2.0 released (now called Assetworks Discovery) |
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March 2000 |
First international sale of Supportworks |
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January 1999 |
First web-enabled version of Supportworks launched |
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October 1998 |
Sales and marketing functions created within Hornbill |
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February 1996 |
Supportworks Helpdesk released to early adopters |
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December 1995 |
Hornbill's Non-Polling Architecture (NPA) developed |
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April 1995 |
Hornbill Systems founded |
