Supportworks Service Management Software Training
Effective training is paramount to getting the most from an
organisation's investment in products and people. Supportworks service management software offers
comprehensive functionality out of the box and Hornbill's training
courses ensure the best possible ROI by unlocking staff potential.
We deliver professional and informative instructor-led training
courses encompassing every aspect of implementation and use of all
Supportworks service desk solutions. Every course is purpose designed and includes a
good mix of conceptual, theoretical and practical content with an
emphasis on 'hands-on' instruction.
Classroom Training
Hornbill offers a number of public training courses covering a range
of topics for all service desk solutions, from basic to advanced level. At our
dedicated, purpose-built training facility, we provide a comfortable
learning environment for all delegates.
Onsite Training
If you prefer, we can deliver our standard training courses at your
own premises. These can be delivered on a one-to-one, or group basis.
Please contact us to discuss your exact requirements.
Customised Training
If your solution has been customised to meet exact business needs,
Hornbill will design training courses tailored to reflect your
configuration. These courses can be delivered on-site at your premises,
or at our dedicated training facility.
Scheduled Training Courses 2008
Supportworks ITSM System Administration Course (4 days)
- Monday 12th - Thursday 15th May
- Monday 2nd - Thursday 5th June
- Monday 30th June - Thursday 3rd July
- Monday 4th - Thursday 7th August
- Monday 1st - Thursday 4th September
- Monday 6th - Thursday 9th October
- Monday 3rd - Thursday 6th November
- Monday 1st - Thursday 4th December
Supportworks ITHD System Administration Course (3 Days)
- Tuesday 6th - Thursday 8th May
- Tuesday 8th - Thursday 10th July
- Tuesday 9th - Thursday 11th September
- Tuesday 11th - Thursday 13th November
Supportworks CS System Administration Course (3 Days)
- Monday 12th - Wednesday 14th August
- Monday 14th - Wednesday 16th October
- Monday 9th - Wednesday 11th December
Supportworks Customisation Course (3 Days)
- Tuesday 20th - Thursday 22nd May
- Tuesday 15th - Thursday 17th July
- Tuesday 16th - Thursday 18th September
- Tuesday 18th - Thursday 20th November
Supportworks VPM Course (1 Day)
- Wednesday 25th June
- Wednesday 27th August
- Wednesday 29th October
- Wednesday 17th December
Assetworks Discovery System Administration Course (1 Day)
- Tuesday 26th August
- Tuesday 25th November
Introduction to Supportworks Reporting Course (1 Day)
- Thursday 29th May
- Tuesday 22nd July
- Tuesday 28th October
For more information or to book a course email: sales@hornbill.com or telephone: 0208 582 8222
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