The Business of Supporting Employees

Successful organisations consider their employees to be internal customers and regard them of equal importance to external customers. Providing high-quality internal services is a vital ingredient for any business. Whether supporting IT issues, facilities inquiries or accounts or payroll requests, Supportworks can address these needs while the organisation capitalises on the benefits of cost consolidation.

Comprehensive, ITIL-compatible, IT Service Management applications designed to support industry standard best practice for IT support within the enterprise. PinkVerify certified Supportworks ITSM and Supportworks ITSM Foundations, for organisations taking their first steps with ITIL.

Supportworks Essentials IT Helpdesk is designed specifically for mid-sized businesses that need to provide a cost-effective traditional IT helpdesk, with or without using core ITIL best practice disciplines.

An enquiry management solution designed specifically for HR- and Payroll-related enquiries, with a self-service capability to empower employees to help themselves.